Chargé(e) de Relations Clientèle – Secteur Logistique et Transport Maritime et Aérien | Youth Institution for Education

Description du Poste :

Point focal entre les clients et l’entreprise, vous êtes chargé de :
Gérer les demandes des clients (appels, cotations, réclamations) et assurer un suivi complet jusqu'à l'exécution de la livraison.
Anticiper les besoins des clients pour offrir un service proactif et participer à la prospection de nouveaux clients pour développer le portefeuille de l’entreprise.
Maintenir une communication fluide et efficace entre le client et les équipes opérationnelles.
S’assurer que chaque requête client soit traitée dans les délais et conforme aux attentes
Participer à l’élaboration et à la mise en œuvre des stratégies de marketing et de promotion pour attirer et fidéliser la clientèle.

Profil du poste

Vous êtes Titulaire d'un BAC +2/3 en Logistique, Commerce ou Gestion de la Relation Client.

Vous disposez d’au moins deux (02) années d'expérience confirmée et réussie à un poste Chargé(e) de Relations Clientèle de préférence dans le secteur du transport ou de la logistique.

Compétences clés :

Excellentes capacités de communication et de négociation.
Sens de l'organisation, l'autonomie et la rigueur dans le suivi des dossiers.
Esprit orienté résultat, capacité à gérer le stress et à prioriser les tâches.
Maîtrise des outils bureautiques et de gestion de la relation client.

Dossiers de candidature

Merci de faire parvenir votre dossier de candidature comprenant (votre CV, vos principales réalisations, vos prétentions salariales) au plus tard, le 13 Décembre 2024, à bowi.recrutement@gmail.com, en précisant l’intitulé de l'offre en objet ''Chargé de Relation Clientèle’’.

Secteurs d'activité

Chargé de clientèle – Communication

Our Contact details

Headquarters

Côte d'ivoire, Cocody Angré Djibi1 Centre
(+225) 27 22 498 133 / (+225) 07 79 706 929
ceo@youtheduc.com

List of countries where Youth Institution For Education is represented

Testimonials

Yes, at Youth I learned to control my anger, at Youth I learned to love and respect everyone regardless of age or sex, at Youth I learned to give to others without expecting anything in return.

Dangoné Carole

Vice leader Youth Yopougon

Before Youth, I thought that the main thing to help others was to have a fortune. With Youth, I understood that a presence, a word or a smile was more important; the most important thing is to have love for others and the will to give without expecting anything in return.

Desiré Monnet

Leader Youth USA

Courage, never give up, with effort there is the reward ..., let us work with abnegation and relentlessly.

Cissé Abdoul-Karim

Section Leader Abidjan Nord

Investing in others through Youth Institution is the best decision I have made. Today, my life has a meaning, I feel useful for my country and for Africa.

N'Gouan Sandrine

Member of the training department

Youth is a family close to my heart because it taught me the gift of self without condition, moreover all the ideas count therefore I trust myself more. I am proud to be a Youtheur.

Derbé Marie Claude Andréa

Youth France Communication Manager

Never give up on any obstacle, always get up and move forward.

Désiré Fialley

Communication Manager

I see Youth as a large organization, which will be an example, a model, a benchmark for other institutions; the institution that will make the difference by its singularity, and I intend to give myself body and soul with the help of all so that we can get there.

Diambra Odi Linda

Secretary General Youth CI

Be conscious of our values and skills. Be responsible so that you can take care of yourself.

Anny Kouamé

Leader section Youth Morocco

My adventure at Youth remains one of the best things that has ever happened to me in my life; certainly it allowed me to rediscover myself but above all to show my love for God through self-giving.

Sy Latifa

Information Secretary Youth Abidjan-Nord

Before I was very lonely, integrating youth allowed me to learn to work in a team and have easy contact.

Assita Yeo

General Secretary of Youth Africa

I learned to surpass myself and be more disciplined because I am aware that my members look at me and act according to my behavior. I try my best to be an example. My leadership woke up with Youth Institution for Education.

Justine A Koffi

Leader Youth USA

Very sincerely the Youth project is close to my heart and I think about it every day. It's very complicated to juggle between work, family and Youth meetings or concerns, but it's all a question of organization, love and will.

Yeo Windi Sosthene

Leader Youth France

Youth pass, but actions remain, let's make sure we take the necessary actions to positively impact our generation, we do our part with Youth for Education.

Odette Koco

Member of the communication department

We are a family fighting for a noble cause. However alone or accompanied I will always be Youth. Committed, available and determined.

Danielle Assemien

Leader section Youth Taabo

My dream is to have an institution through which we could revolutionize this world through a change of mentality.

CURTIS GBA

Leader section Youth Adzopé

We are like the 3 guys on our logo because no matter the difficulties we always stay together with the same determination and eyes fixed on the future.

Paul Arnaud Kamon

Leader section Cocody

I feel more responsible, my habits have changed a lot including my posts on social networks, those who usually watch them can testify.

Leuwe Wanyou Henry-Joel

Leader Youth Central Africa

I have a sense of accomplishment when I serve others. Like the hummingbird I do my part for a more aware and committed generation.

Akon Assemien Noël Kevin

Member of the Project Monitoring Committee

A breakthrough, a change, before Youth I was centered on my person, after Youth it is more for the others not necessarily for me, I developed self-giving. My motivations are as follows: Refusal of mediocrity, Restoration the image of the young African, Self-giving.

Djibril Nikita

Leader section Youth Ghana

Life is like a puzzle game in which each youngster must know how to place his piece in order to achieve a better world.

Agoua Paul Alfred

Member of the Research and Innovation Committee

My leitmotif is the change of mentality, the collective awareness for us youth of our potential in order to take control of our future.

Beda Arnaud

Leader Youth Adzopé

I want to give the best version of me to this project. I think that when we do good, we don't need a return, the law of compensation will do it. I would like to give happiness on a large scale with Youth.

Gérad Yaméogo

Leader Ouagadougou- Burkina Faso

africa

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